Showing posts with label Business. Show all posts
Showing posts with label Business. Show all posts

Thursday, March 25, 2010

Drive: The Surprising Truth About What Motivates Us
Daniel H Pink

My First impression based on the title and the subtitle was that this was just another self help pump up book, I couldn't have been more wrong. This book offers an unconventional view on what drives us humans and argues vehemently about why traditional carrot and stick methods of motivation don't work, or rather why they don't work in today's knowledge economy.

Daniel Pink argues that we humans are driven more by the innate need to do meaningful and creative work rather than just the general drudgery of monotonous work that we tend to in the factories of the 20th century.

The book quotes a lot of very popular economic studies and borrows a lot from other books like Outliers by Malcolm Gladwell, by Levitt and Dubner, Good to Great by Jim Collins and others. To his credit Pink comes across as very honest and straight forward, giving credit where it is due and clearly outlining any disclosures.

The book professes what enlightened leaders know and have been teaching for ages, Money and material rewards can drive people only so far, beyond a certain threshold the effect of throwing more additional money doesn't generate any more motivation, very much like the principle of marginal utility. Offering people the freedom and flexibility in timings and methods of work is worth more than just giving more money. The feeling of being part of something worthwhile will often dissuade us from jumping ship even when we might be worse off financially.

In fact offering money can in many cases be a negative like was observed in an experiment where potential blood donors were offered cash rewards for donation, and the actual percentage of donors who ended up donating was found to be lowered because the act of getting money somehow took away the altruistic feelings of a noble act like blood donation.

The best part was towards the end where the author has recommendations for businessmen (Books of further reading, policies to try out and implement, etc). Recommendations for individuals and parents bringing up children (Various schools and websites offering an enlightened educations based on the needs of the children)

All up I would whole heartedly recommend this book to everyone and anyone, especially parents , teachers and anyone who has an interest in leading people.

Titan: The Life of John D. Rockefeller, Sr.
Ron Chernow

To put it simply John D Rockefeller was till date the single richest man in history ever, well now that requires a second mention THE RICHEST MAN EVER even when you compare the Pharaohs of Egypt, Bill Gates, or any of the Ancient Emperors. He was the first man to amass a fortune of close to a Billion dollars and that is in 1900 currency. To give you another comparison, John.D was earning more than a million dollars a month when the average American income was 19$ a week, and that is before the days of income tax.


So it is not surprising that his biography would be a best seller. The book paints a picture of a man of contrasts that was John D, His aggressive and ruthless monopolistic business attitude against his kind and generous that forever changed the face of old money.

Ron Chernow traces John.D's start as a humble no name who never went to college and started trading in commodities, moved on to trading higher commodities petroleum and in Thirty years through brute force and gentle diplomacy built Standard Oil Corporation to one of the biggest monopolies in the world. Not very different from the Monopoly Bill Gates has over the Home Pc Market.

The book is not condescending of the man who is loved and hated at the same time by such large numbers of people. It brings into light some of the shadowy deals, and methods of work which made Standard Oil to the world's biggest monopoly. It doesn't give an aspiring reader like me a detailed insight into John.D's methods of treating people but the book has a few examples nevertheless.

Here is the Wikipedia page on the John D. Rockefeller, Sr which also makes interesting reading.

Friday, June 01, 2007

What you'll never learn on the Internet
by Mark H McCormack

This is a sure fire page turner, coming from an astute business mind who actually knows what he is talking. Mark is a lawyer by profession who developed a sport stars and celebrity management business International Management Group from scratch. His company has managed the endorsements for the some of the biggest names in the international sports arena, big names such as Tiger Woods, Pete Sampras, Michael Schumacher, Derek Jeter, Charles Barkley and models Kate Moss and Elizabeth Hurley. Today IMG is the world's premier sports and lifestyle management and marketing firm, with more than 2,200 staff in 70 offices across 30 countries. I was mad about his first book What they don't teach you at Harvard business School? and picked this book up as the Author's name was familiar.

Coming from a man who actually built such a dynamic and emerging business, the book is filled with simple and totally down to earth business situations. The first few pages are spent justifying the title, as to why you cannot learn these soft skills on the Internet which is a bit of a drag but then the book gets interesting where he starts giving advice in his unique practical style.

Every thing that he suggests is based on an experience that he has had in his company. Time and again he does on about small social niceties that matter more than many bigger things. He has divided the book into chapters for typical situations in business , say if you were recruiting someone, or if you suffered a setback or a demotion at work, typical business etiquettes and office politics and communication. A lot of what he says has got more to do with managing relationships and people, but well when you think of it, isn't managing a business all about managing people ?

As for the book in general, it lives up to its somewhat odd skewed title this is indeed stuff that you could never learn on the internet(unless of course pirates put an copy of this book online;-)).

Thursday, May 31, 2007

The Lonely Planet Story
by Tony and Maureen Wheeler

Part autobiography, part corporate history, part travelogue this is a book with a difference. This is written in a major part by Tony with Maureen pitching in with personal stories or anecdotes.

A very interesting fast paced book that takes you through the start of Lonely planet in a Rented Apartment in Sydney till today when the same Lonely Planet is a Multi million dollar company with a Brand so well entrenched in the traveler psyche that it has become completely synonymous with Travel.

For a book about a Travel company, there is hardly a 2 page section about the wheelers in which either of them haven't been traveling to some place or the other. Flip open any page at Random and chances are that the Wheelers are in the middle of traveling to somewhere or have just arrived from somewhere.

It starts with Tony and Maureen, penniless and hungry in Sydney , and thinking of what to do next. They have just come to Australia after a RTW (Round the World trip), from UK > Europe > the Stans > Asia > to Australia. It is on this experience that they write their first book called "Across Asia on the cheap". Then the tale goes on with telling us of the Humble beginnings of Lonely Planet, when the complete Stock of LP could fit into the boot of Tony's car. He tells us how they then started with SE Asia guides gradually expanding and covering other bigger regions. How the marketing , folding , typesetting of the book was done in the initial days, by Tony, Maureen and friends.

From there on the book advances with the growth of LP and its international expansion, to Europe, USA and other places. There are amazing descriptions of real life travel adventures that he had while covering the regions for writing Guide books. The Book is also filled with little anecdotes by Maureen about certain incidents , one of my favorites being the description of how they met in a Park in UK.

The Later part of the book is filled with Advice for people interested in the Travel / Guide book industry and gives the reader a thorough feel of what it is like to run Lonely Planet or be a travel writer, its not as mushy as it sounds. As for the book i give my thumbs up to this ! This is a Page turner !

What would Wally do ?
by Scott Adams

I have been a fan of Comics for longer than I can remember. These are the the things that got me started into books, girls , better vocabulary , bad manners and I don't even know how many more things. Starting with local Panchatantra the Indian folk tales, Chacha chaudhary and Sabu, moving on to Archie , Betty and Veronica and Jughead strips.

My all time favourite comic is always a close competition between Calvin and Hobbes vs Dilbert depending on which one of these I read recently.

There is something about comics that make them especially endearing, they strikes a chord deep somewhere. It reminds me of little perverse pleasures of those pre-adolescent times when,
sitting on the last bench in a classroom sneaking in a comic book the day before your exams in between your school textbooks and reading and giggling to yourself while you are supposed to be studying.
Fortunately having grown up now , I don't have to indulge in such stealthy behavior to read comics. Because even if it takes such behavior I am up for it because I haven't had as much fun reading a book in a long while(and that was another Dilbert book)

As for this book in particular there is nothing distinguishing about this book as compared to other equally hilarious Dilbert books. This is a only Comic Strip book meaning it does not have any other funny text write ups by Scott Adams, just Comic strips of the Dilbert series, with one binding thread between them - "Wally" Follow the Wally link to get a complete bio of this Dilbert character.

Not all the strips in this book are new, meaning strips that I have never read elsewhere. I would say I had read maybe 30 ~50 % of the strips in this book earlier in other Dilbert books or on the Dilbert website.

I think all Dilbert books should come with a warning !

Do not read this book in public places, bus stops, trains or in front of anyone, if you do be prepared for the induhviduals to think you are an eccentric for laughing out so loud over a silly comic strip !

Friday, May 18, 2007

The Dilbert Future Thriving on stupidity in the 21st century
By Scott Adams

Let me confess as I start , I like Scott Adams. I am a big fan of his work and mad about Dilbert strips.

A couple of years ago when I sent him a mail on his very very public email address Scottadams@aol.com and thanking him for his book and saying that I enjoyed it,
and Lo behold of all the thousands of emails that he gets he found time to reply for my short email, it said

Thanks for reading it, Hari.
Scott
At first thought it doesn't look like a big deal, aren't writers supposed to respond to their readers, but well you would be surprised how many don't, Believe me I try and write to each and every writer whose work I read. And this response floored me. Here is an internationally syndicated writer whose cartoons get published in in 2500 newspapers worldwide in 65 countries and 19 languages with over 150 million readers with 26 books to his name and he finds time or cares enough to a poorly written email thanking him for his book, Now even if that reply was sent by someone in his office it still means he is bothered enough! This is much appreciated Mr. Scott Adams !

Of all the things I read, Dilbert is one from which I can get a guaranteed laugh every time even on every repeated reading. I am a self proclaimed member of the D.N.R.C (Dogbert's New Ruling Class) the official Dilbert Fan Club or rather a member of the group which will form the new ruling elite once Dogbert conquers the Earth.

Countless times I have spit out the food in my mouth , or jerked violently holding my stomach trying to control my laughter while reading his books. This one is no exception ! This one is a standard Dilbert book with a fair sprinkling of Comics and accompanying text giving on the theme of Dilbert's take on Future.

I have to agree that many of the chapters do not quite live up to the Dilbert Gold standard of wit and humor, nevertheless this is still a good read. The strips are just as humorous only the accompanying ramblings get a little dull at times. Again this is because I have excessively high expectations of his rambling having read The Dilbert Principle some years ago.

The unique thing about this book is the last chapter, "A New View of the Future" For this section Adams "turned the humor mode off" and discussed his personal philosophies on life , auto suggestion , ESP , gravity , and some of the other things which are way off topic in a typical Dilbert book. This chapter has enough food for thought and many would think that chapter alone would make the book a worthwhile buy. This would not be the funniest Dilbert book that I have read by a long shot but it is not what I would call disappointing.

Many readers would be surprised that Scott is even capable of writing something so off topic and serious like that, and believe me he can write well. In fact I would strongly recommend another serious novel by Scott Adams which is available free as an Ebook The God's debris.

Sunday, December 31, 2006

The Dick Smith Way
by Ike Bain

After a long time I read an interesting business book organized in short snippets on various topics. For those who don't know Dick Smith, he is the founder of a very large retail electronics chain here in Australia which has now successfully expanded into America. He also has two other successful businesses Australian Geographic and Dick Smith Foods. The writer was Dick Smith's right hand man in all these businesses over a period of 25 years.

This book unlike typical business biographies does not follow the growth of business chronologically, instead Ike has organized this into a more of an advice / lessons kind of way at the same time without loosing its practical feel. The book is filled with anecdotes and experiences of Ike's experiences as the right hand man of Dick Smith (perhaps think of him as Australia's Richard Branson). If Richard Branson was knighted, Dick Smith has been given the similar Australian of the year award. Richard Branson went around the world in a hot air balloon, Dick smith too has similar achievements in adventure, In 1983 he became the first helicopter pilot to fly solo around the world and in 1995 he completed a second helicopter flight around the world, this time from east to west. In 1989, flying a Twin Otter, he completed the first vertical circumnavigation of the world, landing at both the North and South Poles. In 1993 he and a co-pilot completed the first non-stop balloon crossing of Australia.

Almost the same way there are a string of business successes to his credit, Among the various comments and snippets the one struck home base with me was a comment by Dick Smith in which he says he is confident that he can bring any business to success just by purely focusing on customer service and doing it better than the competition. Reading such books really pumps you up especially living in a free economy with unlimited opportunity. Want to start a business or work on your business back from the basics, this would be a good one to read.

Finally the Author rightly sums up his intentions behind writing this book

"I've written this book for business people, for those who might hope to be in business one day, and for people who might not have the slightest interest in a business career but would like to know why Dick Smith is so good at it. I hope you will be entertained by the sense of fun, enthusiasm and adventure that spills out of The Dick Smith Way
–Ike Bain, author.

Saturday, December 30, 2006

McDonald's: Behind the Arches
by : John F. Love

If you have ever wondered what happens behind the scenes at every Mc Donald's restaurant this is the book for you. How does Mc Donalds have your order ready by the time you drive through from the order mike to the pick up window? What is the story behind the Clown Ronald Mc Donald and why is he so popular today (by some records he is second in popularity in the US only to Santaclaus) as the Mascot of Mc Donalds? This is the book to read.

The books starts when Mc Donalds was just a fledgling operation , a single store sun by the Mc Donald brothers who have discovered a better, faster and a more efficient way of running a Fast food Joint and then takes you on a Roller coaster ride of the history of Mc Donalds from day one till about 1986 when the books was originally published and Mc Donalds became the huge monolith that it is today. The evolution part is really interesting, for example why and how do Mc Donalds French fries taste the same all around the world, and what is the secret behind those french fries, with just the right amount of crispiness, the soft insides and the tasty golden crust. did you know the Mc Donalds fries are dipped in a light sugar solution just before frying to give that golden brown color.

The book gives you a good insight into the mind and thinking of founder of modern day Mac Donald's - the indomitable Ray Kroc and the hundreds of suppliers and franchisees who made Mc Donalds the success that it is today. The author is of course unabashedly positive about the company and the people behind the scenes but I guess that is the compromise you have to make if you want the inside view of such a business. After all why should people speak to you if you are going to write a critical commentary of their business.
But critical or not, the book is an immensely good read and with 450 + pages in pretty much detail. Should be a must read for anyone entering into a franchising / food business.

For Marketing fanatics the pages present very good lessons in how Mc Donalds initially stumbled and how it got back on track when the chain expanded internationally customizing to just the right amount to local tastes.

PS: This is not from the Book , Also have a look at the regional Mc Donalds dishes and the amount of customization they have done here.